Newsletter Archives


Digital Agent Newsletter

Nexus 7 Drawing!

December's Nexus 7 drawing.

Winner will be announced on or before December 31, 2013 HERE.

If you are not already a subscriber to the Digital Agent Newsletter you will become one by entering this contest.

It pays to subscribe to the Digital Agent Newsletter. You don't have to be a Digital Agent customer to win.
Bill Shiverick
Vertical AVTV

- on winning last month's Nexus 7. Good luck with your new gadget!

3 Signs You Need Managed Services
reprinted with permission of HTS

If you've researched methods of taking care of your IT needs, you've probably come across "managed services" or "managed IT services". What is it—and do you need it?

"Managed services" can be generally defined as "outsourcing day-to-day management responsibilities [...] for improving operations and cutting expenses."1 When it comes to technology, managed services is, more specifically, the outsourcing of continual monitoring and day-to-day administrative duties of your IT infrastructure.

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4 Ways to Make Your Company Resilient Enough to Withstand Winter Weather Threats
used with permission from SBA.gov
by Carol Chastang

Unusual weather patterns in the last few years have wreaked havoc on small business owners across the U.S. Those who were unprepared when big storms occurred faced financial losses caused by power outages, supply chain disruptions and temporary shutdowns.

According to the National Oceanic and Atmospheric Administration (NOAA), 2011 and 2012 were the two most extreme years on record for destructive weather events, causing more than $170 billion in damages, much of that to businesses.

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Copier Data Security: A Guide for Businesses
used with permission from FTC BCP Business Center

Does your company keep sensitive data — Social Security numbers, credit reports, account numbers, health records, or business secrets? If so, then you’ve probably instituted safeguards to protect that information, whether it’s stored in computers or on paper. That’s not only good business, but may be required by law.

According to the Federal Trade Commission (FTC), the nation’s consumer protection agency, your information security plans also should cover the digital copiers your company uses. If the data on your copiers gets into the wrong hands, it could lead to fraud and identity theft.

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Why Patching Your Software Matters!
used with permission from Norton by Symantec
by Marian Merritt

If you were to think of software like you would a houseplant, maybe it would be more natural to keep it patched and up-to-date. To take care of your plant, you’re supposed to water it, turn it in the sun for it to grow evenly and occasionally mist the plant’s leaves or add fertilizer. And when I say “software,” I don’t just mean security software, which most users understand will only keep you safe when it has the latest protection files. No, all software is, by its very nature, imperfect. Software is almost like a living thing. Program code is written by one person, the Developer, and then tested by another person in Quality Assurance. And later, after the software is in the hands of the user, it may need updates to add support for newly introduced operating systems. An updated version of the software may have new features or fixes to bugs missed in earlier versions. One way to deliver fixes and updates is to issue a software patch. If software were a houseplant, patches would be the ongoing care and feeding you provide; the water, sunlight and other treatments.

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December Newsletter
In this issue:

3 Signs You Need Managed Services

Withstand Winter Weather Threats

Copier Data Security

Why Patching Your Software Matters

New Remote Desktop App

Business Continuity Tip

Microsoft releases new Remote Desktop App for Mac, iOS and Android
used with permission from HTS

Microsoft has had a Remote Desktop Client application for Mac for a quite a while, but just this week they released a new free app named Microsoft Remote Desktop for iOS, Android, and Mac. The new application fills a need left by iTap Mobile when they announced that they will no longer be developing their line of remote desktops apps effective October 8.
Read more

Business Continuity Tip

Holiday Fire Safety

Decorating homes and businesses is a long-standing tradition around the holiday season. Unfortunately, these same decorations may increase your changes of fire. Keep these decorating tips in mind for a safe holiday!
  • Only use non-flammable or flame-retardant decorations
  • Check holiday lights each year for frayed wires or excessive wear
  • Do not link more than 3 strands of holiday lights
  • Never leave a burning candle unattended, and consider using battery-powered flameless candles
  • Keep natural trees away from any heat source or exit, and water it daily

Quote of the Month

I like to compare the holiday season with the way a child listens to a favorite story. The pleasure is in the familiar way the story begins, the anticipation of familiar turns it takes, the familiar moments of suspense, and the familiar climax and ending.

- Fred Rogers

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