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Digital Agent Newsletter

ElitePad Drawing!

April's ElitePad drawing.

Winner will be announced on or before April 30, 2014 HERE.

If you are not already a subscriber to the Digital Agent Newsletter you will become one by entering this contest.

It pays to subscribe to the Digital Agent Newsletter. You don't have to be a Digital Agent customer to win.
Robert Dangle
Dangle, Palmer & Rooks

- on winning last month's ElitePad. Good luck with your new gadget!

Zip Files: Never Click on them!
Tell everyone you know that the simplest way to avoid massive computer inconvenience and cost is to never click on zip files unless you have verbal confirmation that the sender is in fact legitimate. Viruses and Malware often look as if they are from someone you know, regarding something you are currently working on. Don’t fall for the ruse!

Always check with your IT company or the sender of the material using a good old fashioned telephone call before opening attachments with file extensions .zip or .exe.

Best ways to battle botnets
used with permission from Microsoft Security Tips & Talk
by Eve Blakemore

What is a botnet?

Botnets are networks of compromised computers that criminals use to commit fraud, such as:
  • Secretly spreading malware
  • Stealing personal information
  • Hijacking Internet search results to take you to websites that are potentially dangerous
How do I know if my computer is part of a botnet?

Your computer might be part of a botnet if it crashes or stops responding often or you experience othermalware symptoms. You might also be directed to this page

Read more

Cleaning Out the Closet: Why Small Businesses Need Modern Technology
used with permission from MSFT for Work

Upgrading your technology is a lot like buying yourself new clothes. What you wear affects everything from your health to how you feel, and even what people think of you. The same can be said for technology: old technology can seem like tie-dye and bell bottoms to your customers. More than 90 percent of consumers say they would consider taking their business somewhere else rather than work with a company using outdated technology. When it’s up-to-date it can better protect your business, help attract and retain customers and talent, and scale alongside your growing business. Being up-to-date isn’t just cool-looking, it’s critical. Here’s why:

Read more

Fog Computing: Innovation Beneath the Cloud
Used with the permission of http://thenetwork.cisco.com

As the Internet of Everything heats up, Cisco engineers propose a new networking, compute, and storage paradigm that extends to the edge of the network.

Early on November 3, 2007, heavy fog caused a traffic pile-up that eventually included 108 passenger vehicles and 18 big-rig trucks on a busy highway in California's San Joaquin Valley.

Fog may provide life-sustaining moisture for California's ancient sequoia trees, but it has been the bane of transportation ever since the first stage coaches began clattering up and down the Golden State in the mid-1800s.

Read more

Server virtualization
used with permission from HP Technology at Work

Small businesses—more than larger corporations—have long recognized the importance of doing more with less in order to maximize profitability in highly competitive markets. Improving operational efficiencies goes far beyond eliminating wasteful or unnecessary practices. It also includes gaining the right knowledge to adopt products, solutions and strategies that deliver the greatest business benefits.

This isn’t always easy. To make the best choices, owners and administrators must navigate through a dizzying array of impressive technologies that may contribute little to no value to the bottom line. But this process is highly worthwhile. The SMB Group’s Top 10 SMB Technology Trends for 2014 report notes that “progressive” businesses that invest in and view technology as a business enabler are more likely to achieve revenue growth than their more conservative peers [1].

Read more

Taking the Sting out of Password Pains
used with permission from Norton by Symantec

Too many passwords, so many devices — how can you keep them all straight?

Password pain is spreading. Just look around and you’ll see evidence everywhere: Post-it notes on desks, cryptic scribbles in wallets and purses, password-reset emails, and more. Isn’t there a better way to remember the passwords we need to access the online sites we visit every day?

In today’s digitized the world, the amount and complexity of passwords is on the rise. With social media, gaming, shopping, entertainment, and banking almost exclusively conducted online, it’s fast becoming a major headache to remember all the user names and passwords that keep us connected — especially for sites that aren’t frequented daily. Add in the fact that we’re also connecting with keyboard-less smartphones and tablets that have to be synched with our PCs, and that many accounts now require longer passwords with special characters for extra security, and it’s no wonder we can’t keep track.

Read more


April Newsletter
In this issue:

Best ways to battle botnets

Cleaning Out the Closet

Fog Computing

Server Virtualization

Password Pains

Remove Background Color

Stay a Step Ahead of Hackers

Business Continuity Tip

Removing Email Background Color in Outlook 2013

Here's a really quick tip on how to deal with replying to emails that have an annoying background color.

Don't change your font-color to white so it shows up on that black background. Just remove the background color! (This works for Outlook 2013 and 2010.)

Read more

Staying one step ahead of hackers
used with permission from IBM

Midsize businesses are in a tight spot. As their ability to collect customer data increases, so too does the burden of protecting that data. And at a time when digital information regularly travels via mobile devices and in the cloud, a hacker’s access to that data multiplies. How have the tactics of hackers evolved? And how can a midsize company with limited resources stay ahead of the latest security threats?

Read more

Business Continuity Tip

Carbon Monoxide Poisoning

According to the Centers for Disease Control, unintentional carbon monoxide poisoning sends nearly 20,000 people to the emergency room each year. Here are some tips and guidelines to keep you safe:

♦ Install carbon monoxide detectors near bedrooms & other living areas. Replace batteries regularly.
♦ Never use a gas range or oven to heat a home.
♦ If using a generator after a power outage, keep at least 25 feet or farther away from your house.
♦ Know the signs of carbon monoxide poisoning, dizziness, headache, nausea, or loss of consciousness.

For more tips and information, watch this short video from the CDC on carbon monoxide poisoning and prevention.

Quote of the Month

To speak ill of others is a dishonest way of praising ourselves. Nothing is often a good thing to say, and always a clever thing to say.

- Will Durant (Historian)

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