Nexus 7 Drawing!
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July's Nexus 7 drawing.
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Winner will be announced  HERE.

If you are not already a subscriber to the Digital Agent Newsletter you will become one by entering this contest.

It pays to subscribe to the Digital Agent Newsletter. You don't have to be a Digital Agent customer to win.


Congratulations:
Jayne Belcher, Allied Jet International


- on winning last month's Nexus 7. Good luck with your new gadget!


Password Managers Are The Key To Secure Passwords
used with permission from Norton by Symantec
by Nadia Kovacs

According to the credit reporting firm Experian, the average Internet user has about 19 different online accounts, for which they only have seven different passwords. In addition, one in ten users never change their online passwords, and one in 20 uses the same passwords for all of their online accounts.

Those statistics definitely show that the password system is broken. When passwords were invented in the 60's, they were rather simplistic, as there was not a wide scale need for them.

Read more

Use Location Services More Safely
used with permission from Microsoft Safety & Security Center

Does your phone know where you are? If you've used your phone to find directions or locate a nearby restaurant, you've used its global positioning system (GPS) and it's likely that it would be able to pinpoint your location within a close range.

Location services can be convenient for automatically adding location information (geotags) to photos. Some people also use location services to post their locations to social networking sites, such as Facebook. Be aware, however, that others can use your location information, too.

The risks of using location services

Read more


Helping Your Help Desk Help You
by Jennifer Totilo, Management Team Coordinator, The TNS Group

Despite the average person's growing knowledge of technical information, many workers still rely heavily on their company's help desk to resolve any and all computer related issues that arise during the work day. It only requires an error message to pop up during an important presentation for people to realize the necessity of having a help desk at their beck and call. Now, if you have a help desk that is off-site (a.k.a. a client service desk), the ability for you to explain your issues is a bit more difficult than bringing your non-functioning computer over to them and pleading for their assistance. You may have to send an email or call them with your issue, but what information would be beneficial to provide? What details does your help desk need to get the problem resolved as quickly as possible?

Below are some questions that end-users should answer when reporting an issue. This ensures that the help desk has all of the necessary details.

Read more


Data Breaches Aren't Going Away — What You Need To Know
used with permission from Norton by Symantec
by Nadia Kovacs


It may seem like stories of massive data breaches are popping up in the news on a weekly basis these days. Unfortunately, this is not surprising. As technology progresses, all of our information moves to the digital world, and, as a result, cyber attacks are becoming the new wave of crime. Corporations and even small businesses are extremely attractive targets to cybercriminals, simply due to the large payday of data that can be nabbed in one fell swoop.

What is a data breach and how and why do they happen?

Read more


5 Fast Fixes for Pressing Problems
used with permission from HP Technology at Work

Time has a way of sneaking up on us. Despite the flow of time being one of the most dependable things in life, it can still come as a shock to find out that the fax machine was invented the same year people were traveling the Oregon Trail [1], or that there is more processing power in a modern graphing calculator than in the computer that landed Apollo 11 on the moon [2].

So if the fact that half of the year is already over surprises you, don't worry. Now is the perfect time to take stock of your business IT plans, adjust to new mid-year developments, and make sure you're ready to meet your goals. To help you finish strong in 2015, here are five fast, high-impact ways to address your pressing tech needs.

Read more

 
July Newsletter
In this issue
Password Managers Are The Key To Secure Passwords
Use Location Services More Safely
Helping Your Help Desk Help You
Data Breaches Aren't Going Away What You Need To Know
5 Fast Fixes for Pressing Problems
Business Continuity Tip
Cartoon and Quote

Follow:

Business Continuity Tip

Extreme Heat: Protect Yourself & Others

As temperatures continue to rise throughout the country, it's important to understand the risks associated with extreme heat and how to prepare.

While most of us know the importance of staying cool and hydrated, here are a few other tips to make sure everyone stays safe during these warmer months.
  • Check on family, friends and elderly neighbors who do not have air conditioning, who spend much of their time alone or who are more likely to be affected by the heat.
  • Know the signs of heat exhaustion: cool, moist, pale or flushed skin. Heavy sweating, headache and nausea.
  • Check on animals frequently. Make sure they have plenty of shade and cool water and consider moving them inside.
  • Call 911 immediately if someone exhibits signs of heat stroke including, hot, red skin which may be dry or moist; changes in consciousness; vomiting and high body temperature.
For more information on how to stay safe in the summer heat, review these tips from the American Red Cross.

Just for Laughs


Quote of the Month

I know not why there is such a melancholy feeling attached to the remembrance of past happiness, except that we fear that the future can have nothing so bright as the past.

- Julia Ward Howe

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